 | Are all the cables solidly attached? |
| Are the power switches on? Do the lights show on? |
| Check to see of the NUM lock key works.
 | If not, the system is frozen and should be shut off then
restarted. |
|
| Does the mouse move? Is there an hour glass?
| They system may be busy.
|
| Wait a few minutes then try Control+Alt+Delete and end
task any programs not responding. |
| Use Norton Crash Guard to unfreeze it. |
|
| Try restarting or rebooting the whole system.
| This usually fixes most issues. |
|
| Write down any error messages.
| What was the system doing when it crashed? |
| Is there a pattern here? |
|
| When was the last time it worked?
| What is different? |
| Does anyone else use this system? |
|
| Call Appleton Ridge Technology Service for
help - 975-6995! |
